Seeing this, I felt relieved and turned to leave, but a sarcastic voice came from behind.
"Wait! Did you touch my takeaway?!"
I looked back in surprise.
Our takeaway packaging has a sealing strip, how could I... She took it and wrinkled her nose and sniffed the bag. "What's that smell?"
She fanned the air with disgust, as if the bag was emitting some foul odor, "Your packaging is too casual, it smells bad!"
An auntie next to her said, "Yes, it's really hard to say whether the takeout is hygienic now. Besides, who knows if these deliverymen have any diseases...”
I sneered in my heart. I packed the dishes of this restaurant myself, using sealed lunch boxes with insulation bags outside. How could it smell bad?
"Auntie, we all have standard packaging and the lunch boxes are sealed. Look..."
"What are you looking at?"
She interrupted me rudely and started to open the takeout bag, "I have a bad stomach to begin with. Can you take responsibility if I get sick from eating?"
She took out the lunch boxes one by one and placed them on the stone bench next to her. Under the sun, the braised pork was shiny and the green vegetables were green.
"Oh, the amount is wrong, isn't it?" She picked up a box of rice and weighed it.
"Why does it feel less? Did you eat some on the way?"
I took a deep breath and suppressed the anger in my heart.
"Auntie, we have surveillance records for our meals and the portions are standard. And our riders have rules, they can't..."
"Rules? Can rules be eaten?" She sneered, her voice suddenly rising, "I see that few of you in this business have clean hands and feet! You are all dressed in slovenly clothes, running around the gate of our community, how bad it is for the image!"
"Auntie, if you have any questions about the food, you can apply for after-sales service according to the platform process, or contact the merchant directly."
I forced myself to calm down, my voice was a little tight, "If you insist that there is a problem, I can take photos for you and record it and feedback to the company for processing."
"Process? How to process? Refund! You must refund!"
She put her hands on her hips, looking arrogant and unreasonable, "I will also complain about you! Bad attitude! Stealing food! You must lose your job!"
She spitted and the wrinkles on her face trembled with excitement.
There seemed to be more people watching the excitement around.
Those eyes swept over me, accompanied by whispers.
"...young people nowadays..."
"...delivering food is still..."
I slowly loosened my clenched fists and adjusted the angle of the recorder on my chest - I had originally wanted to record it and it just came in handy at this moment.
"Auntie, I have recorded what you just said."
"Regarding refunds and complaints, I will report it according to company regulations. If you have other questions..."
She probably didn't expect me to be so "calm". She was stunned for a moment and then became more angry. "You dare to record? What do you mean? Are you threatening me?"
"It's not a threat, it's just following the process." I looked into her eyes and said word by word.
She was a little scared by my gaze, but she still didn't spare me.
"Hmph, let's see what you can do! Get out! Don't be an eyesore here!"
She waved her hand, as if to drive away a fly.
The timeout reminder on my phone kept broadcasting and the orders behind were about to exceed the time limit. I didn't bother to entangle with her and turned around and left directly.
"What kind of person is this! I was right, wasn't I?!"
